Frequently Asked Questions

Looking for more information? Select a brand below to see the most frequently asked questions about our products.

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Many insole brands have one goal — comfort. While this is one of our goals for ALINE insoles, we also want to help you feel and perform better. If you look inside a lot of other shoe insert products, you will find they either are full of foam (which can cause instability) or too hard and not dynamic, causing your natural foot function to shut down. 

When you look inside a pair of ALINE Insoles, you see more than 100 dynamic support and suspension structures that allow your foot to move freely during activities. Our patented technology allows active alignment, which means your foot can move naturally inside your shoe through your every motion and activity.

ALINE insoles are the only insoles that improve ankle and knee alignment by 66%, which helps boost performance and prevent overpronation and oversupination while reducing injuries from plantar fasciitis.

Yes! ALINE can help with many movement-based foot and lower body issues, including:

Many custom orthotics are molded to one rigid shape. But your foot isn't static — it moves and flexes with each step. When you look at the structure of ALINE Insoles, you can see over 100 moving support and suspension structures that restore your foot's natural functions inside your shoe, aligning your lower body and allowing you to move across varying terrains while keeping your feet moving freely!

Yes, we recommend ALINE Insoles for all ages. In today's world, where footwear often lacks proper support, offering more structural support for the feet is crucial, especially for younger generations. The potential for damage is significant due to the prevalence of unnaturally hard surfaces and the prevailing footwear trends. However, using ALINE Insoles helps ensure that the foot remains engaged, promoting stable growth and correct body movement.

Our patented insole design provides customized arch support for all foot types. Whether you have flat feet, high arches or something in between, ALINE Insoles give your feet the proper support they need. Our dynamic design moves with your feet, supporting you through each step — from heel strike to when you push off the balls of your feet.

ALINE Insoles have conforming edges which work well with a range of foot widths. Our insoles fit snugly in narrow and wide footwear, accommodating different foot and shoe shapes.

Drain Buddy™ Ultra Flo Sink Stopper & Hair Catcher is designed to work in standard 1.25” sink drains, which are in the majority of the homes today. It will not work with "push/push" drain stopper systems.

To prevent this, never push the Drain Buddy basket into the drain without the basket on.

Simply hold the top of the stem, twist counterclockwise, and lift stem out of the basket.

Yes! You can certainly clean out the basket and reuse it or “never touch the gunk” by recycling it and replacing it.

Replacement frequency will vary depending on the user. We anticipate the heaviest of users will clean out or replace baskets once a month and in low use sinks it could be as infrequent as once a year. On average you should clean or replace your baskets every 6-10 weeks.

  • HD Mirror Camera
  • Car charger/vehicle power cable
  • Reset pin
  • Five 3m wire clips
  • Quick start guide
  • Instruction manual
  • Micro SD card reader
  • 2 sets of (2) soft rubber band straps

The HD Mirror Cam is designed to fit most
standard-size, factory-issued rear view mirrors (vehicles equipped with
built-in smart mirrors like OnStar might not be able to use it
properly). If you have an extra thick mirror, reach out to us first if
you are unsure.

Attach the HD Mirror Cam™to your existing rear-view mirror using the adjustable rubber strap bands. Connect the device to the included car charger. Use the included clips to secure the charger cord around the windshield. Once the above steps are done, turn on the ignition of the car, and the HD Mirror Cam™will automatically start recording (make sure the micro SD card is inserted).

Once the HD Mirror Camera™is plugged into the power outlet through the charger, turning on the car will automatically start the video recording (please note: you must have a micro SD card to save the recordings).

Yes, the HD Mirror Cam™ includes a built-in rechargeable battery and comes with a car charger.

If the SD card memory fills up and is set to loop recording, the camera automatically deletes the oldest video files in order to make room for new recordings. File locking is a feature that helps you to protect your video from being deleted automatically once the SD card is full. To use the “file locking” feature, choose which file to lock or unlock using the “lock one/lock all/unlock one/unlock all” option.

The Life Watch comes with:

  • The Life Watch - in a waterproof case
  • Black rubber, adjustable wristband
  • Charging cable
  • User manual
  • Quick start guide

Place the watch facedown. Place the two bands in position with the
spring loaded pins facing up. Squeeze the pin lever to retract the pin
as you place the band between the pin holes on the back of the watch
face.

Go to the Home Screen with the title “Today” on top. Go to the middle of the screen and click on “Bind Now” A “Bind Bracelet” screen appears, click on “Search Now”. Locate the name “Life Watch” on the device identification field and click on it. A “Bluetooth Pairing Request” dialog box appears. Click on “Pair”. An “Enjoy Now” will appear when pairing is successful.

Yes. The watch's features will work. The app provides more features to enhance the user experience.

Yes, you can still use all the features of the Life Watch, except for notifications.

It is waterproof against incidental moisture from rain or accidental exposure to water. It is not recommended to use the watch while swimming.

MicroBoom Sunglasses are compatible with all smartphones and devices that support Bluetooth connectivity.

On a full charge, the MicroBoom Sunglasses offer over 3.5 hours of continuous use.

The sunglasses come with a dual magnetic USB cord for easy and efficient charging.

While the MicroBoom Sunglasses are designed to withstand sweat and light moisture, they are not waterproof. We recommend avoiding heavy rain and not submerging them in water.

Yes, you can easily control your music playlist using the conveniently located touch sensors on the arms of the sunglasses.

Yes, the sunglasses are equipped with Bluetooth and built-in speakers and microphones to allow for hands-free calling.

The UV base station uses germ shield technology to sanitize your toothbrush with UV-C light, built to kill 99.9% of the germs on the brush head.

The Sonic Pro toothbrush bristles are made of a special twisted fiber created in Germany. This special fiber cleans the surface of your teeth while the brush vibrates 40x sonic strokes in the handle.

Two standard-size whitening toothbrush heads and one large whitening head come with the Sonic Pro toothbrush.

The UV sanitizer base can last up to six weeks, depending on the type of AA batteries you purchase.

The UV base uses two double-A alkaline batteries. The Sonic Pro toothbrush holder has a built-in rechargeable battery.

The toothbrush holder comes complete with a charging cable.

With the SureFit Belt's easy-slide design and precision clamping system, adjusting to your size is a breeze. Simply slide the belt to the desired length and lock it in place. If needed, you can trim the belt to any length between 28 and 46 inches.

The SureFit Belt is crafted from high-quality, durable leather. It's designed as a single piece without stitching, eliminating the risk of fraying.

The unique no-hole design of the SureFit Belt ensures that it won't stretch or wear out like traditional belts. Its robust construction is made to last, making it the last belt you'll ever need to buy.

The SureFit Belt offers a unique trim-to-fit feature that allows you to cut the belt to your exact size. Just measure the length you need, use scissors to cut the belt, and then secure it with the locking grip. It adjusts easily between 28 and 46 inches.

The SureFit Belt is designed with a universal width and adjustable length to fit most users. Its easy-slide adjustment and trim-to-fit feature ensure a custom fit for waist sizes ranging from 28 to 46 inches.

The SureFit Belt's locking grip securely holds the belt in place at your desired length. Simply slide the belt to adjust and release the clamp to lock it. This innovative system provides a comfortable and precise fit throughout the day.

Go to the following FCC website and input your zip code to find channels that are within a 100 miles of your location.

Go to www.fcc.gov/media/engineering/dtvmaps or antennaweb.org to view their local area broadcast towers. 

You cannot connect to the HD antenna wirelessly. The HD antenna must be connected to the TV with a coaxial cable for signal reception to occur. 

Basement placement is also not ideal. Unless you are within a city location and signal penetration is very strong. For the best reception, the antenna is better placed as high inside the house as possible. Outside the house is even better.

Please input your zip code in the search field of the following FCC website to see what broadcast signals are in within 100 miles of your location: 

https://www.fcc.gov/media/engineering/dtvmaps 

The antenna has a 100-mile radius range of signal reception.

The antenna receives electromagnetic waves that are a combination of direct wave, reflected waves and scattered waves. The antenna’s signal reception may vary in adverse weather conditions. 

The best reception available at any given location is experienced with one TV connected. The more TVs you add will divide the available signal strength proportionally: 50% for 2 TVs, 33% for 3 TVS. 

If you’re not getting good reception with multiple TVs connected to one antenna, disconnect all TVs except your main TV and rescan for new channels. 

  • WiFi Dash Cam Pro®
  • Car charger
  • Suction cup mount
  • Adjustable neck mount
  • Magnetic connector
  • Micro SD card reader
  • Reset pin
  • User manual
  • Quick start guide

Download the “Goplus” app to your smartphone. Press the “UP” arrow with the “Wi-Fi” icon on the side of the dash cam. The “Wi-Fi” icon will appear on the dash cam screen. Look for the Dash Cam network on your smartphone’s wifi network screen and select it. Enter the password “12345”. Open the Goplus app on your smartphone and select the “Wi-Fi” icon on the home screen. You’re connected.

Use the suction cup mount on the windshield and an adjustable clamp mount on the neck of the rearview mirror.

No. The WiFi Dash Cam Pro® generates its own Wi-Fi signal to connect with your smartphone to download image and video files. It does not allow you to connect to the internet.

Remove the micro SD card from the WDCP and insert it into the micro SD card reader. Plug the micro SD card reader into the USB port of your computer or laptop.

When you connect to the WDCP Wi-Fi signal, you can download your recordings to your smartphone and save them as video or image files to your photo file folder.

ALINE Insoles

Many insole brands have one goal — comfort. While this is one of our goals for ALINE insoles, we also want to help you feel and perform better. If you look inside a lot of other shoe insert products, you will find they either are full of foam (which can cause instability) or too hard and not dynamic, causing your natural foot function to shut down. 

When you look inside a pair of ALINE Insoles, you see more than 100 dynamic support and suspension structures that allow your foot to move freely during activities. Our patented technology allows active alignment, which means your foot can move naturally inside your shoe through your every motion and activity.

ALINE insoles are the only insoles that improve ankle and knee alignment by 66%, which helps boost performance and prevent overpronation and oversupination while reducing injuries from plantar fasciitis.

Yes! ALINE can help with many movement-based foot and lower body issues, including:

Many custom orthotics are molded to one rigid shape. But your foot isn't static — it moves and flexes with each step. When you look at the structure of ALINE Insoles, you can see over 100 moving support and suspension structures that restore your foot's natural functions inside your shoe, aligning your lower body and allowing you to move across varying terrains while keeping your feet moving freely!

Yes, we recommend ALINE Insoles for all ages. In today's world, where footwear often lacks proper support, offering more structural support for the feet is crucial, especially for younger generations. The potential for damage is significant due to the prevalence of unnaturally hard surfaces and the prevailing footwear trends. However, using ALINE Insoles helps ensure that the foot remains engaged, promoting stable growth and correct body movement.

Our patented insole design provides customized arch support for all foot types. Whether you have flat feet, high arches or something in between, ALINE Insoles give your feet the proper support they need. Our dynamic design moves with your feet, supporting you through each step — from heel strike to when you push off the balls of your feet.

ALINE Insoles have conforming edges which work well with a range of foot widths. Our insoles fit snugly in narrow and wide footwear, accommodating different foot and shoe shapes.

Drain Strain

Drain Buddy™ Ultra Flo Sink Stopper & Hair Catcher is designed to work in standard 1.25” sink drains, which are in the majority of the homes today. It will not work with "push/push" drain stopper systems.

To prevent this, never push the Drain Buddy basket into the drain without the basket on.

Simply hold the top of the stem, twist counterclockwise, and lift stem out of the basket.

Yes! You can certainly clean out the basket and reuse it or “never touch the gunk” by recycling it and replacing it.

Replacement frequency will vary depending on the user. We anticipate the heaviest of users will clean out or replace baskets once a month and in low use sinks it could be as infrequent as once a year. On average you should clean or replace your baskets every 6-10 weeks.

HD Mirror Cam
  • HD Mirror Camera
  • Car charger/vehicle power cable
  • Reset pin
  • Five 3m wire clips
  • Quick start guide
  • Instruction manual
  • Micro SD card reader
  • 2 sets of (2) soft rubber band straps

The HD Mirror Cam is designed to fit most
standard-size, factory-issued rear view mirrors (vehicles equipped with
built-in smart mirrors like OnStar might not be able to use it
properly). If you have an extra thick mirror, reach out to us first if
you are unsure.

Attach the HD Mirror Cam™to your existing rear-view mirror using the adjustable rubber strap bands. Connect the device to the included car charger. Use the included clips to secure the charger cord around the windshield. Once the above steps are done, turn on the ignition of the car, and the HD Mirror Cam™will automatically start recording (make sure the micro SD card is inserted).

Once the HD Mirror Camera™is plugged into the power outlet through the charger, turning on the car will automatically start the video recording (please note: you must have a micro SD card to save the recordings).

Yes, the HD Mirror Cam™ includes a built-in rechargeable battery and comes with a car charger.

If the SD card memory fills up and is set to loop recording, the camera automatically deletes the oldest video files in order to make room for new recordings. File locking is a feature that helps you to protect your video from being deleted automatically once the SD card is full. To use the “file locking” feature, choose which file to lock or unlock using the “lock one/lock all/unlock one/unlock all” option.

Life Watch

The Life Watch comes with:

  • The Life Watch - in a waterproof case
  • Black rubber, adjustable wristband
  • Charging cable
  • User manual
  • Quick start guide

Place the watch facedown. Place the two bands in position with the
spring loaded pins facing up. Squeeze the pin lever to retract the pin
as you place the band between the pin holes on the back of the watch
face.

Go to the Home Screen with the title “Today” on top. Go to the middle of the screen and click on “Bind Now” A “Bind Bracelet” screen appears, click on “Search Now”. Locate the name “Life Watch” on the device identification field and click on it. A “Bluetooth Pairing Request” dialog box appears. Click on “Pair”. An “Enjoy Now” will appear when pairing is successful.

Yes. The watch's features will work. The app provides more features to enhance the user experience.

Yes, you can still use all the features of the Life Watch, except for notifications.

It is waterproof against incidental moisture from rain or accidental exposure to water. It is not recommended to use the watch while swimming.

MicroBoom Smart Glasses

MicroBoom Sunglasses are compatible with all smartphones and devices that support Bluetooth connectivity.

On a full charge, the MicroBoom Sunglasses offer over 3.5 hours of continuous use.

The sunglasses come with a dual magnetic USB cord for easy and efficient charging.

While the MicroBoom Sunglasses are designed to withstand sweat and light moisture, they are not waterproof. We recommend avoiding heavy rain and not submerging them in water.

Yes, you can easily control your music playlist using the conveniently located touch sensors on the arms of the sunglasses.

Yes, the sunglasses are equipped with Bluetooth and built-in speakers and microphones to allow for hands-free calling.

SonicPro UV

The UV base station uses germ shield technology to sanitize your toothbrush with UV-C light, built to kill 99.9% of the germs on the brush head.

The Sonic Pro toothbrush bristles are made of a special twisted fiber created in Germany. This special fiber cleans the surface of your teeth while the brush vibrates 40x sonic strokes in the handle.

Two standard-size whitening toothbrush heads and one large whitening head come with the Sonic Pro toothbrush.

The UV sanitizer base can last up to six weeks, depending on the type of AA batteries you purchase.

The UV base uses two double-A alkaline batteries. The Sonic Pro toothbrush holder has a built-in rechargeable battery.

The toothbrush holder comes complete with a charging cable.

SureFit Belt

With the SureFit Belt's easy-slide design and precision clamping system, adjusting to your size is a breeze. Simply slide the belt to the desired length and lock it in place. If needed, you can trim the belt to any length between 28 and 46 inches.

The SureFit Belt is crafted from high-quality, durable leather. It's designed as a single piece without stitching, eliminating the risk of fraying.

The unique no-hole design of the SureFit Belt ensures that it won't stretch or wear out like traditional belts. Its robust construction is made to last, making it the last belt you'll ever need to buy.

The SureFit Belt offers a unique trim-to-fit feature that allows you to cut the belt to your exact size. Just measure the length you need, use scissors to cut the belt, and then secure it with the locking grip. It adjusts easily between 28 and 46 inches.

The SureFit Belt is designed with a universal width and adjustable length to fit most users. Its easy-slide adjustment and trim-to-fit feature ensure a custom fit for waist sizes ranging from 28 to 46 inches.

The SureFit Belt's locking grip securely holds the belt in place at your desired length. Simply slide the belt to adjust and release the clamp to lock it. This innovative system provides a comfortable and precise fit throughout the day.

Unlimited Antenna

Go to the following FCC website and input your zip code to find channels that are within a 100 miles of your location.

Go to www.fcc.gov/media/engineering/dtvmaps or antennaweb.org to view their local area broadcast towers. 

You cannot connect to the HD antenna wirelessly. The HD antenna must be connected to the TV with a coaxial cable for signal reception to occur. 

Basement placement is also not ideal. Unless you are within a city location and signal penetration is very strong. For the best reception, the antenna is better placed as high inside the house as possible. Outside the house is even better.

Please input your zip code in the search field of the following FCC website to see what broadcast signals are in within 100 miles of your location: 

https://www.fcc.gov/media/engineering/dtvmaps 

The antenna has a 100-mile radius range of signal reception.

The antenna receives electromagnetic waves that are a combination of direct wave, reflected waves and scattered waves. The antenna’s signal reception may vary in adverse weather conditions. 

The best reception available at any given location is experienced with one TV connected. The more TVs you add will divide the available signal strength proportionally: 50% for 2 TVs, 33% for 3 TVS. 

If you’re not getting good reception with multiple TVs connected to one antenna, disconnect all TVs except your main TV and rescan for new channels. 

WiFi DashCam Pro
  • WiFi Dash Cam Pro®
  • Car charger
  • Suction cup mount
  • Adjustable neck mount
  • Magnetic connector
  • Micro SD card reader
  • Reset pin
  • User manual
  • Quick start guide

Download the “Goplus” app to your smartphone. Press the “UP” arrow with the “Wi-Fi” icon on the side of the dash cam. The “Wi-Fi” icon will appear on the dash cam screen. Look for the Dash Cam network on your smartphone’s wifi network screen and select it. Enter the password “12345”. Open the Goplus app on your smartphone and select the “Wi-Fi” icon on the home screen. You’re connected.

Use the suction cup mount on the windshield and an adjustable clamp mount on the neck of the rearview mirror.

No. The WiFi Dash Cam Pro® generates its own Wi-Fi signal to connect with your smartphone to download image and video files. It does not allow you to connect to the internet.

Remove the micro SD card from the WDCP and insert it into the micro SD card reader. Plug the micro SD card reader into the USB port of your computer or laptop.

When you connect to the WDCP Wi-Fi signal, you can download your recordings to your smartphone and save them as video or image files to your photo file folder.

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